“Sadly, Mum passed away on the 24th May following a massive stroke and a brief stay in hospital. It is with real relief that I know the last person to see her conscious was XXX, who is truly wonderful and who managed to make Mum laugh and forget her troubles with every visit. Thank you […]

Mum’s anxiety

“From the start you and your team have been a warm and wonderful presence in our lives, relieving not just Mum’s anxiety and loneliness but giving me peace of mind too. For the first time in years I felt like I had a team working alongside me to care for my wonderful Mum. You managed […]


It was, therefore, with real trepidation that we considered employing the services of carer after Mum’s hospital stay in October 2012, on the recommendation of Occupational Health. The image we had of carers (fuelled somewhat by negative media coverage and hearsay) was not good and Mum was very reluctant to admit strangers into her home […]

A really huge thank you

“I wanted to write to you and say a really huge thank you to you and the team at Serendipity for making Mum’s last few months much more comfortable, dignified and enjoyable. Without your professionalism, care and support, I think Mum would have struggled more than she did and her situation would have been considerably […]