Choice

Choice consists of the opportunity to select independently from a range of options.  We will respond to our service users’ right to choice in the following ways.

  • We avoid a pattern of service delivery which leads to compulsory timings for activities like getting up and going to bed.
  • We will manage and schedule our services so as to respond as far as possible to service users’ preferences as regards the staff with whom they feel most comfortable.
  • We respect service users’ eccentricities, personal preferences and idiosyncrasies.
  • We hope to cultivate an atmosphere and ethos in our service delivery, which welcomes and responds to cultural diversity.
  • We encourage service users to exercise informed choice in their selection of the organisation and individuals who provide them with assistance.
Serendipity Healthcare Ltd/Copyright 2016