- Treating people with respect and involving them in their care
- Providing care, treatment and support that meets people’s needs
- Caring for people safely and protecting them from harm
- Quality and suitability of management
Welcome to Serendipity Healthcare Ltd.
Serendipity Healthcare Ltd was founded in 2009 by Clive and Sarah Pickles with the belief that people are happiest being cared for in the comfort of their own homes. We have grown from servicing a small number of clients to currently caring for more than 200 service users in the Chesterfield, Alfreton, Bolsover and Dronfield areas.
We employ between 100 and 110 full and part-time carers.
The care workers are recruited via a rigorous selection process, which includes a face-to-face interview, reference checks, a Criminal Records Bureau Disclosure, and Skills for Care Induction programme.
We audit our Services. The latest Audit (March 2013) shows 91% of responders found the quality of our service to be “Excellent or Very Good”.
All staff is covered by public and professional liability insurance with Towergate Professional Risks underwritten by AXA Insurance UK plc.